All opening orders are prepaid. We accept Visa and Mastercard. Terms are provided on approved credit for subsequent orders. There is a $25 fee for all NSF checks. Opening orders are $150; reorders are $100. Prices are subject to change without notice.
Product Claims:All damage product claims must be reported within 7 days of receipt of product. No claims will be honored after 7 days so please check your merchandise upon arrival.
Returns:We will only accept returns upon receipt of a Gloco return authorization number. Returns will be shipped back at your expense as no call tags will be issued. You will be charged a flat rate of 20% for restocking fees. Credits will only be issued if the products are returned to us in resalable condition. Products must be repackaged in all their original packaging and all retail markings must be taken off of products.
Backorders:Backorders will be shipped without notice within 90 days of original ship date, unless a cancel date has been placed on the order. If you do not want your backorder, you must call and cancel it prior to shipping.
Canceling or refusing orders:You must cancel your order prior to its shipping date. If you do not meet this requirement and your order is shipped, you will be responsible for shipping costs for each way of travel, plus a restocking fee of 20%. Refusal of a shipment will also be subject to this policy.
